Reviews

Just wanted to say was easy to install with the softener. Thank you sharkbite for making it easy and quick. Yes mine was in the brine tank box. I like this rather than the pleated filter does more than just sediment.

I have the 48,000 fine mesh softener. I bought it when Lowe's had it on sale for 549.00 with a free pre-filter. Replacing a Rheem unit that was only 5 years old. It cracked at the neck and flooded my garage. I was glad to see this one screws to the tank. I wish they had a wifi option for it. Works great no problem install.

We are happy with our reverse osmosis system. was east to install. Wished it had been plumbed with 3/8" line instead of 1/4". This would have helped with the install where i removed the Culligan system. Is working fine.

I’ve had the Aquasure softener for over a month. The ease to monitor usage and automatic regeneration setting is spot on, compared the to previous one. We’re satisfied!

Customer service is great my Softner wasn’t working and they helped me trouble shooting it.
It just ran out of warranty and my family was devastated by Hurricane Milton and Nick was very helpful having one replaced under the circumstances we were going through. Thanks, Nick and rest of crew who helped us troubleshoot.
I highly recommend Aquasure for a Softner and customer service is outstanding.

I purchased this softener over a year ago. Our water hardness is at 26 and we have two bathrooms with only my wife and I. I have the softener set to refresh every 900 gallons. Apparently this is not enough since we run out of soft water at about 700 gallons. I would like to be able to replace it with a larger unit, but I’m not sure I could replace it without reconfiguring my piping.

System was very easy to install as long as you have basic plumbing skills and tools. Major difference in water quality! So far, i can't say enough good about the system.

I can't recommend the this system enough, especially for veterans. The veteran discount made this already affordable system an incredible deal, and I’m so grateful for that added support. Before purchasing this system, I got quotes from various companies, including a Costco partnership, which quoted me nearly $7,000. Other companies offered systems priced at over $5,000 that didn’t even match half the features and capacity of this system.

The system itself is remarkably affordable and, to my surprise, very easy to install. It’s perfect for a household of up to 4 people mine only has 2 lol and 5 cats who now get to enjoy really clean water, removing hardness-causing minerals and improving the overall taste and quality of our water. If there’s any veteran out there looking to upgrade their home’s water quality without breaking the bank, I’d highly suggest going with AquaSure. It’s hands-down the best value I’ve come ever come across.

I recently purchased an Aquasure Harmony water softener from a big box home store. Unfortunately, the original tank was defective which rendered my take useless. I immediately contacted Aquasure and after just a few days of troubleshooting the issue via email, Aquasure quickly replaced my tank and shipped it to me at no cost. The new tank was installed successfully and now we enjoy clean water with our whole home water softener. Regardless of product type, occasionally things go wrong, but what’s most important is how the issue is handled when it does. In this case Aquasure handled my situation flawlessly. Thank you Aquasure!

I bought an Aquasure softener and installed it. Over the course of 2 months there have been issues trying to resolve a recycle issue. Customer service has responded immediately with both email and phone calls to help attempt to resove the issue. When i first considered Aquasure, I called their customer service becuase I knew that this was very important buying this type of equipment. They hvae been there every step of the was in sale and service with this issue both with parts and assistance.

Product is fine, bought accidentally as it looked like it would fit my aquasure filter housing. Upon receipt box states this is for one housing in particular. This web listing does not make it clear you need a specific housing

I received the UV filter and found that it had 3/4" connections. I went to the website to check the connection size and discovered that the spec is not listed. I did not notice when purchasing so the mistake is on me. I will hold onto the filter until I have a use for 3/4 connections. Very disappointing that you feel the need to omit an important spec.

I contacted customer service about the optional 3/4" yoke I needed to tie the system into my main water supply lines. They sent the part quickly, it fit perfectly. I'm very pleased with the entire setup.

Replacing a Rheem softener. Had 2 of them break at the neck where the head attaches to the tank. I like that this screws into the tank, a lot stronger. Has 1" connectors same as the softener loop. Keeps the water pressure up. Time will tell but looks promising. Looks like a mess but it works.

Easily changed supplied 1” yoke to 3/4 yoke. 3/4” supplied at no additional cost upon request which was unexpected and appreciated

Few months ago, I purchased the Signature Pro Whole House Water Filter Bundle, which includes a 48,000 Grains Softener, a 75 GPD Reverse Osmosis System, and a Triple Purpose Pre-Filter. Overall, I am very satisfied with the product. It offers great value for its price.

Area for improvement:
It would be the availability of professional installation services. While the product itself is great, it would be even better if the company provided an option to have a technician install the system

Installation of my new system went by the book, but the board controlling the valve was acting up and not keeping time accurately. Customer service was prompt in getting a new board to me and my system works flawlessly now.

My previous 2 sets of softener are resin tank build into salt compartment system. It a hell when try to clean out all the salt. After I purchase aquasure, re-setup the pipe, spend a little more on flexible pipe and plus plus. Finally it work like a charm love it. Every 6 months do a major cleaning on brine tank with ease. No more messy salt on garage floor, just pull t brine tank on drive way and remove salt and water it that it. Really love the convenience way of cleaning process. Love you guys.

How much media should be in 10GPM Serene Salt Free unit

Bought the Aquasure 32,000 grain softner to replace my very old, outdated softner. Instructions were very clear and it was easy to istall. It fit perfect as I have very limited space for a softner.

I live south of Tampa, FL. After purchasing my new home I decided to install a water softener / filter combo. I met with three companies and was blow away with the price tag (around $5k). I found this company and ordered the water softener (with fine resin because our city water has high iron levels) and the fortituda pro. I was able to install this on my own (after a few YouTube videos) and a few calls to my brother.

In the end I’ve noticed a completely different feeling and experience with water. The best part is my shower stays clean a heck of a lot longer (it’s a large glass enclosure with black / grey tiles which shows white stains immediately.

The one complaint I have is the slippery feeling when showering. Everything I read tells me I’ll get used to it, but it’s been a few weeks. I ended up trying out Potassium pellets instead of Sodium pellets to see if that helps. It 100% helped but the price tag for Potassium is high so I ended up doing a 50/50 mix. The slippery feeling is still a little noticeable but it’s much better.

I live south of Tampa, FL. When I moved down from Michigan in 2019 the first thing I noticed is the water always had a smell and taste. Even the soda at McDonalds had that smell which is odd because of how filtered their water is.

I finally purchased and installed this filter about a month ago and it’s a night and day difference. My water had no smell or taste anymore. I’ve had guests actually tell me my water feels and tastes like perfect water. I highly recommend getting the pro system.

My only complaint is having to flush it every 7-10 days. I feel like it wastes a lot of water.

So far so good, really soften water and takes away bad taste of city water. I have a prefilter, Fortitude whole house, and Harmony with salt bath. It has been in service since 10-11-2023. Working great!

My water well tested at 123 ppm hardness, so I installed the AS-HS72D 72,000 grains softener. It is also hooked up to my pool filler. After one week, I used test strips from two different manufacturers and they both indicate zero hardness. The pre softener water shows 100-150 grains of hardness using the same test strips. I washed a bar glass in the dishwasher and it came out spot free. The installation and start up was easy. I did call customer service to ask a couple of questions and they walked me through the settings to confirm they were correct. So far, so good.

Bought the 48K grain unit. Had an operational problem after initial start up, but contacted support and their response was immediate and courteous. They took care of the problem to my full satisfaction without hesitation. The unit is now operating fine, after a week or so, and has my very hard water, after testing, down to one grain per gallon.