Recently purchased this Water Softener and I'm very pleased with it.
The well water here has a lot of sediment, this filter works great before the softener. Just flushed the hot water tank and it was clear.
First of all. The customer service is excellent. Takes no more than 2 minutes to get a real person on the phone to assist. The product itself is simple but effective for a small household. It reduced my water hardness from 7 gpg to 1.5. Installation was fairly easy as well and did not require a professional plumber. Product was well packaged and shipped very fast. Overall, I would recommend this product.
Fast Shipping arrived before softener. I didn't have to use the part did notice it is very sturdy.
The electronic control valve quit working after 2 years. Customer service promptly sent a new one and I returned the old one. I installed the new one and everything is working great. Easy, no hassle transaction.
I bought this water softener for my townhouse. Installation was very easy and my wife noticed in less than a week that her hair was soft and I noticed it as well. My skin feels softer. And I loved that the water tastes great now it’s so clean tasting!!!
Very happy with the unit. Installation guidance/support/videos were very helpful. Done in a day.
First we LOVE our new Aquasure water softener system with pre-filter. I had an issue with the first unit sent, and once I discribed the issue, they immediately sent out an entire unit, pre-filter and all. I couldn't have asked for better customer service! I would recommend this all-in-one unit to anyone with 1-3 in their household. AWESOME!
I emailed their help line and someone got back with me so fast. I sent a video of the problem we were having and they sent out the new part right away. I will definitely buy their products in the future. Great customer service. Thank you!
Had a part fail on my new Aqua Sure water system within 1 month of purchase. I called the company on Monday morning. I had the new part by the following Monday. No hassle. Great product.
Great tasting water. But even better yet, their customer service is what makes this place of business the best in this field. Thank you for your excellence!
Aside of the excellent product, whats more so important is the customer service. Great communication and hands down phenomenal customer service. I have already referred others to this product just for the customer service alone! KUDOS to all of you who work here. And thank you all.
I'm not a plumber but I had no problems with the installation. Just watch the video and read the manual and it doesn't get any easier. Had it up and running in just a few hours.
Glad filters remove the awful taste of chlorine, especially this time of year when the lake starts turning over and stirs up everything
We purchased an entire water softener unit for our home. I installed the unit myself and within days had discovered the resin tank was allowing resin into our plumbing throughout the house. I'm not certain how it happened but the filter at the bottom of the feed tube in the resin tank was loose allowing the resin to flow into the home. I called into Aquasure to find out what to do. They asked some questions and assured me this would be covered under warranty. After providing photos of my installation vina email they handled the paperwork and within a week a brand new resin tank was delivered.
Short version: Good company. Defective resin tank was replaced immediately. Installing it twice wasn't fun but they stood behind their product and our home water is MUCH better now with the installation of their system.
After receiving my Aquasure Fortitude Series In and Out Cap for 2.5 in media tank I installed it with the rest of my application and it work great. I can taste the difference from the water I had.
Easy install and great system. After years of not being able to keep a single unit working in our home, we finally have soft, filtered water. This immediately got rid of a terrible smell in our dishwasher too!
I’ve been using the Sparkle Series Filter for a little over a month now, and I’m kicking myself for not getting it sooner. The setup was ridiculously easy, which was a relief because I’m not the most handy person. The instructions were clear, and all I had to do was twist it onto my existing showerhead—no tools, no plumber, no stress. It took me maybe ten minutes tops, and that included reading the box and double-checking everything. I was worried it might mess with my water pressure since I’ve got a rainfall showerhead I love, but it hasn’t changed a bit. The flow is just as strong and relaxing as ever.
What really sold me, though, was how it’s improved my hair and skin. I’ve got curly hair that’s always been a battle to tame—hard water left it dry, frizzy, and dull, no matter how many fancy conditioners I tried. After a few showers with this filter, I noticed my curls were bouncier and less tangled. Now, a month in, my hair feels silky, looks shinier, and doesn’t snap off as easily when I brush it. My skin feels softer and less inflamed, and I don’t get that tight, parched feeling after washing anymore. It’s like the water’s gentler on me now, and I’m convinced it’s because the filter’s removing all the junk my old water was carrying.
This filter was a breeze to install—took me less than 10 minutes with no tools. My skin feels smoother already, and the water doesn’t have that harsh chemical smell anymore. Love it!
Had to buy this set because the one that came with the filter was easily broken. I could've returned the whole thing, but thought it would be a waste of time. Came as expected so good on delivery time.
I am writing my review after 1 year of use. We purchaced this 64 gallon bundle for our new house last year. The local plumbing companies were quoting me arm and a leg prices for installation, and kept trying to sell their expensive products and badmouthing this brand. I simply could not afford their high-end products nor their installation pricing. After being so frustrated, I reached out to Aquasure customer service in attempt to return the priduct since I could not find affordable installation company. The Aquasure provided me with the list of water softener installers they had previously worked with. They were so supportive and agreed to accept the return if I could not find the affordable company to install. Luckily, one of the companies they had on the list were able to give me the price range I was hoping for. That company did an excellent job installing it within just 3 hours and even did a professional water drainage system for the waste water to join my drainage outside of the house (i did not want the salty water draining to the lawn and kill the plants). They charged very little compared to other plumbers. I was so happy. Their price included the installation of the RO drinking wanter installation with drilling the counter opening for the RO faucet. I mean, that is what I call a complete affordable 5-star service! I have not had a single problem with Aquasure product or with the installation. My laundry is softer, my hair and skin itching is gone, my faucets and utensils never show a sign of calcium buildup, and even my teapot is sparkling clean inside. It uses very little energy and very little salt so that I did not notice much difference in my monthly budget. I am so grateful that such affordable companies exist who provide quality products for average working class people like us. After all, very few people can afford a water system that is 15-30k that is not even necessary! Do not hesitate. The main trick is to find the right professional installers who do a good job with installation, and do not have any useless monthly membership fees. You can maintain it yourself just fine! Just watch the videos and instructions, or call them for guidance! Their customer service is excellent so far. Thank you Aquasure.
I scoured the internet for hours in search of a good house filtration system in leu of our tankless hot water heater purchase. Yes, the old tank water heater was on its last leg so we decided to change things up and man oh, man!
The biggest thing we have noticed was that slick feeling in the shower where it does not feel like we have rinsed off all the soap. What no one talks about is the feeling AFTER getting out of the shower. When we just used city water I would get out of the shower and 5 minutes later my skin would feel 'dry' like I needed to use some lotion. Not anymore! The second thing the wife and I noticed was that the water does not taste 'salty' at all we could'nt tell a difference. We have a KitchenAid fridge with filtered water in the door for drinking, I can't tell a difference between the filtered water from the fridge or the kitchen faucet. Finally, we did notice that our clothes feel softer when we pulled them out of they dryer. Same detergent, fabric sheets washer settings that we had used on the city water. Towels seem softer and fluffy. Do bear in mind we have only had the Harmony unit in use for 4 days now. Our Oklahoma City water has a hardness of 9 grains. I would suggest getting a carbon filter unit in addition to the softener.
Setup is simple and straight forward use the flex hoses from Lowe's or Home Depot. Don't try to plumb it direct. If you should ever have to move the softener for any reason it will be much easier & you won't risk causing any leaks. We placed this unit where the old hot water tank was along with the Fortitude Lite system with the carbon filter tank and sediment filter. While installing I thought that the instructions stating that 8-12 wraps of teflon tape on a plastic fitting was excessive so I used 4 wraps. Naturally it leaked, I know it was my fault. Easy fix, follow the directions. I removed the old teflon tape and did 10 wraps and no leaks. Programming the system was straight forward. The interface seemed to have more options than some of the competition. Now, this is 2025 so do bear in mind that Aquasure does not have a wi-fi interface that one could setup and monitor on a smartphone. There are systems on the market that do have the capability but you'll pay dearly for it. 4x more than an Aquasure unit; belive me I know I've seen me look for it. From a cost/benefit Aquasure wins this handsdown.
That being said, its not perfect and nothing ever is. If there is a power outage the unit will forget how many gallons is needed for the next regeneration. Just one more thing to mess with during a power outage, just like resetting the oven clock, microwave clock you get the idea. The Harmony unit does not use near the salt that I was expecting to use. My parents still have the old tan Sears special from the 90s that uses salt like its going out of style and now they want one of these units as well as 2 of my co-workers. I wished someone would have told me about Aquasure and saved me many hours online.
This filter system is being used in front of our harmony 48,000 grain water softener. I would recommend that flex hoses be used to connect the tank just like we use for the softener itself. After researching the internet for many hours we settled on the Aquasure system and could not be happier. First, this is not a paid review or anything of that nature. I am a DIY guy and refuse to pay someone to do something that I am capable of installing. This is not rocket science!
Before I made the decision on Aquasure I wanted to see how easy they are to get a hold of on the phone. This was a test just to see if I am going to be truly on my own in the future after making a purchase. Well I did not have to wait long at all or press 1 for English before speaking to a living breathing person. So, for what that's worth kudos there.
Second, Aquasure has YouTube videos just in case if you get a bit lost on the install instructions. Some of us are see it first hand rather than read an installation book.
Finally, the darn thing just works. Water tase is great, crisp and all the things that you've already heard about. I did this install with 3 people in the house on Oklahoma City water that was 9 grains.
If you've made it this far, you can do it! Aquasure can help. I wished that I would have done this sooner. Yes, the biggest thing that we have noticed is that silky feeling in the shower where it doesnt feel like we got all the soap off. What no one describes is that feeling your skin gets after towel drying off. After 5 minutes of getting out of the shower does your skin ever feel 'dry'? When we were on city water mine did! Not anymore, after installing the system the best feeling is AFTER getting out of the shower & that's what no one talks about.
Give it a go. I wish someone would have told me about this system. Now, my parents are looking at getting an Aquasure system as well as a few co-workers of mine.
Fast shipping, good product so far. It has all the hardware I need. Cheaper than other RO systems
Just wanted to say was easy to install with the softener. Thank you sharkbite for making it easy and quick. Yes mine was in the brine tank box. I like this rather than the pleated filter does more than just sediment.