Signature Elite Series 64K: Premium Whole House Water Treatment - 75 GPD Reverse Osmosis (RO) System

I am writing my review after 1 year of use. We purchaced this 64 gallon bundle for our new house last year. The local plumbing companies were quoting me arm and a leg prices for installation, and kept trying to sell their expensive products and badmouthing this brand. I simply could not afford their high-end products nor their installation pricing. After being so frustrated, I reached out to Aquasure customer service in attempt to return the priduct since I could not find affordable installation company. The Aquasure provided me with the list of water softener installers they had previously worked with. They were so supportive and agreed to accept the return if I could not find the affordable company to install. Luckily, one of the companies they had on the list were able to give me the price range I was hoping for. That company did an excellent job installing it within just 3 hours and even did a professional water drainage system for the waste water to join my drainage outside of the house (i did not want the salty water draining to the lawn and kill the plants). They charged very little compared to other plumbers. I was so happy. Their price included the installation of the RO drinking wanter installation with drilling the counter opening for the RO faucet. I mean, that is what I call a complete affordable 5-star service! I have not had a single problem with Aquasure product or with the installation. My laundry is softer, my hair and skin itching is gone, my faucets and utensils never show a sign of calcium buildup, and even my teapot is sparkling clean inside. It uses very little energy and very little salt so that I did not notice much difference in my monthly budget. I am so grateful that such affordable companies exist who provide quality products for average working class people like us. After all, very few people can afford a water system that is 15-30k that is not even necessary! Do not hesitate. The main trick is to find the right professional installers who do a good job with installation, and do not have any useless monthly membership fees. You can maintain it yourself just fine! Just watch the videos and instructions, or call them for guidance! Their customer service is excellent so far. Thank you Aquasure.

Love the system. This is the best investment ever!

I’m very pleased with this system. The key priority was to get the best possible water quality with minimal impact on water flow and pressure, so things like the 1” fittings were attractive. As it turns out I’m seeing no noticeable flow or pressure reduction at all so am very happy about that. The improvement in water quality however is very noticeable. The water looks, tastes, smells and even feels much cleaner and better.

I had my system professionally installed and would recommend the same for anyone not adept with plumbing; not necessarily due to the system itself but because installation inherently means modification of your existing plumbing. I would only urge Aquasure to make maintenance easier by clearly identifying replacement elements by part number in the documentation and/or identifying what system each replacement element is intended to be used for. All in all, I would buy it again.

I got the 64K size to replace a 48K unit with a lousy 2 digit interface. I like that this one has many functionalities programmable and a decent interface to show the count down of the gallons until the next regeneration. The formula for determining how many gallons to use before regenerating seems a bit off. I've had to lower the number of gallons twice but with trial and error I'll find the right number and should be fine from there.UPDATE: After lowering the number of gallons between regenerations many times, I finally figured out the problem. I have relatively low water pressure at 65 psi. This is a factor when the final phase of the regeneration cycle (bf for brine fill) refills the brine tank to set up for the next regeneration. The factory default of 12 minutes is not enough water into the brine tank at my water pressure for this tank size. This is one of the settings you are recommended not to change, however if you have low water pressure and a large tank (I have the 64K large tank), you will need to adjust that parameter. I set mine to 22 minutes and I was then able to set the number of gallons between regenerations much closer to the calculated value using the formula in the instructions book. It took some trial and error testing but I think I finally got the right settings.

Went fine. Works good except that I have a small leak at the brine tank. Have called tech support 3 times, freaking crickets from them. But, they do have a nice voice mail system!!!!