Harmony Series | 48,000 Grains Water Softener

I'm not a plumber but I had no problems with the installation. Just watch the video and read the manual and it doesn't get any easier. Had it up and running in just a few hours.

Easy install and great system. After years of not being able to keep a single unit working in our home, we finally have soft, filtered water. This immediately got rid of a terrible smell in our dishwasher too!

I scoured the internet for hours in search of a good house filtration system in leu of our tankless hot water heater purchase. Yes, the old tank water heater was on its last leg so we decided to change things up and man oh, man!

The biggest thing we have noticed was that slick feeling in the shower where it does not feel like we have rinsed off all the soap. What no one talks about is the feeling AFTER getting out of the shower. When we just used city water I would get out of the shower and 5 minutes later my skin would feel 'dry' like I needed to use some lotion. Not anymore! The second thing the wife and I noticed was that the water does not taste 'salty' at all we could'nt tell a difference. We have a KitchenAid fridge with filtered water in the door for drinking, I can't tell a difference between the filtered water from the fridge or the kitchen faucet. Finally, we did notice that our clothes feel softer when we pulled them out of they dryer. Same detergent, fabric sheets washer settings that we had used on the city water. Towels seem softer and fluffy. Do bear in mind we have only had the Harmony unit in use for 4 days now. Our Oklahoma City water has a hardness of 9 grains. I would suggest getting a carbon filter unit in addition to the softener.

Setup is simple and straight forward use the flex hoses from Lowe's or Home Depot. Don't try to plumb it direct. If you should ever have to move the softener for any reason it will be much easier & you won't risk causing any leaks. We placed this unit where the old hot water tank was along with the Fortitude Lite system with the carbon filter tank and sediment filter. While installing I thought that the instructions stating that 8-12 wraps of teflon tape on a plastic fitting was excessive so I used 4 wraps. Naturally it leaked, I know it was my fault. Easy fix, follow the directions. I removed the old teflon tape and did 10 wraps and no leaks. Programming the system was straight forward. The interface seemed to have more options than some of the competition. Now, this is 2025 so do bear in mind that Aquasure does not have a wi-fi interface that one could setup and monitor on a smartphone. There are systems on the market that do have the capability but you'll pay dearly for it. 4x more than an Aquasure unit; belive me I know I've seen me look for it. From a cost/benefit Aquasure wins this handsdown.

That being said, its not perfect and nothing ever is. If there is a power outage the unit will forget how many gallons is needed for the next regeneration. Just one more thing to mess with during a power outage, just like resetting the oven clock, microwave clock you get the idea. The Harmony unit does not use near the salt that I was expecting to use. My parents still have the old tan Sears special from the 90s that uses salt like its going out of style and now they want one of these units as well as 2 of my co-workers. I wished someone would have told me about Aquasure and saved me many hours online.

Bought the 48K grain unit. Had an operational problem after initial start up, but contacted support and their response was immediate and courteous. They took care of the problem to my full satisfaction without hesitation. The unit is now operating fine, after a week or so, and has my very hard water, after testing, down to one grain per gallon.

I recently purchased this water softener system for my home! It is beautiful and I now have soft water. I had to open a ticket and have the customer service team walk me through a few things, but they were great.